Returns & refunds

Returns

Each customer has the right to withdraw from the contract concluded via the Internet within 14 days from the date of delivery.

Please send the returned product to the address below:

SSH Karol Kierzkowski
Wojska Polskiego 79b
06-400 Ciechanów
Poland

The cost of returning the package is covered by the buyer.

We do not accept shipments sent with payment on delivery.

Please also provide confirmation of the order (printout) and provide your bank transfer details together with the IBAN / SWIFT student, the refund time is 14 days from the moment you receive the returned goods.

We would appreciate if you could inform us by email before making return.

In order to clarify doubts, you can always call our company +48 727 508 020 (we only speak in English) or you can email us at: shop@scandinaviansecondhand.com

Complaints

If a defect is found, please contact us by email at shop@scandinaviansecondhand.com to file a complaint.

Please return the product to the address below:

SSH Karol Kierzkowski
Wojska Polskiego 79b
06-400 Ciechanów
Poland

Complaints are resolved within 14 days about its results we inform by email.